← All roles

Principal Technical Program Manager, AI Supercomputer Operations

Microsoft· Technical Program Management
Apply on company site
United States$142.8k - $274.8kfull-timePosted 1w ago

About the role

Lead end-to-end operational programs for Microsoft’s largest AI training supercomputers, serving as a trusted operational partner to strategic AI customers to ensure large-scale AI training workloads run reliably.

Responsibilities

  • Lead end-to-end operations for large-scale AI training supercomputers, establishing priorities, operating rhythms, accountability, and cross-team execution.
  • Drive successful execution of critical AI training workloads, proactively identifying infrastructure risks and coordinating teams to protect availability, reliability, and training progress.
  • Serve as a trusted operational partner to strategic AI customers, building strong relationships, communicating clearly during high-pressure situations, and translating customer priorities and feedback into action.
  • Deliver against customer and SLA commitments, using operational and reliability metrics to understand performance, identify risks, and drive corrective actions.
  • Lead response and recovery for complex infrastructure issues, bringing engineering teams together to quickly mitigate customer impact and restore capacity.
  • Turn operational learnings into scalable solutions, driving improvements in observability, automation, tooling, and operational processes across the Azure supercomputing fleet.

Qualifications

  • Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  • 3+ years of experience managing cross-functional and/or cross-team projects.

Skills

Required:Cross-functional program managementInfrastructure reliability and incident managementOperational metrics and SLA managementCustomer relationship management
Nice to have:Automation and tooling improvements
Last updated Oct 16, 2026. Interested? Apply on the company site.

About Microsoft

Cloud ComputingConsumer ElectronicsSoftwareTechnologyliquid-ai-recruiting-target
Company profileWebsite

More open roles at Microsoft