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Director of Business Operations

Microsoft· Business Management
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Redmond, WA, New York, NY, Chicago, IL, Los Angeles, CA, San Francisco, CA$130.9k - $277.2kfull-timePosted 1w ago

About the role

Director of Business Operations role on the Global Commercial Strategy & Operations (GCSO) Leadership Team, responsible for people and process operations, driving culture, strategic projects, and cross-functional advocacy across marketing, sales, engineering, and finance for MAI Microsoft Advertising.

Responsibilities

  • Operational Excellence: Manage organization’s RoB – MMMs, WBRs, annual planning; communicate organizational priorities at half/quarter/monthly grains. Define strategy to foster culture, satisfaction, retention, and high performance. Manage budget, headcount, resourcing and prioritization; drive complex cross-functional workstreams and major org initiatives.
  • Communication & Culture: Coach and model leadership, provide feedback to VP/Leadership Team, drive internal communications strategy and employee engagement for GCSO. Lead culture initiatives including annual People Plan and Employee Signals response. Develop strategies to support diversity and inclusion in hiring practices and programs.
  • Organizational Alignment and Advocacy: Be trusted advisor to GCSO VP and Leadership Team; lead organization-wide engagements (all-hands, learning days, offsites). Align and enable across GSO Leadership Team; lead LT staff meetings and facilitate efficient leadership operations.

Qualifications

  • Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources or business-related roles OR equivalent experience.

Skills

Required:Operational leadershipCross-functional program managementCommunication & stakeholder management
Nice to have:People management
Last updated Oct 16, 2026. Interested? Apply on the company site.

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