← All roles

Data Center Technician

Microsoft· Data Center Technicians
Apply on company site
Hybrid (Milano, Italy)€28.8k - €38.2kFull-timePosted 1w ago

About the role

Microsoft Data Center Technician (DCT) responsible for diagnosing, troubleshooting, replacing, and/or decommissioning hardware, with ability to travel between sites. Supports CO+I infrastructure for Microsoft online services and collaborates with team to ensure safety, quality, and efficiency.

Responsibilities

  • Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
  • Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
  • Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
  • Assists and provides guidance to other technicians to complete challenging or complex tasks.
  • Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
  • Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
  • Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.

Qualifications

  • Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components.
  • Experienced in diagnostics, troubleshooting, root cause analysis of hardware deployments.
  • Experience of decommissioning and upgrading hardware.
  • May be required to travel between sites; valid driver’s license required.

Skills

Required:Diagnostics and troubleshootingHardware decommissioning and upgradingSafety procedures and groundingTeam collaboration
Last updated Oct 16, 2026. Interested? Apply on the company site.

About Microsoft

Cloud ComputingConsumer ElectronicsSoftwareTechnologyliquid-ai-recruiting-target
Company profileWebsite

More open roles at Microsoft