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Data Center Critical Environment Technician Manager

Microsoft· Critical Environment Ops
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Santa Clara, CA$75.4k - $167.9kfull-timePosted 1w ago

About the role

Data Center Critical Environment Technician Manager for Microsoft Cloud Operations & Innovation (CO+I). Leads and develops a team responsible for critical environment equipment and operations in data centers, with opportunities for growth, travel up to 0-25%, and 12-hour shifts including non-standard hours.

Responsibilities

  • Serve as an operations specialist in one or more major area of operations (e.g., electrical, mechanical, controls, generators) and oversee team with inspection of critical environment-related facility equipment (controls, HVAC, mechanical systems) for unsafe or abnormal conditions.
  • Monitor performance of maintenance and operations using telemetry, control systems, and other platforms; identify alarms.
  • Utilize CMMS to track equipment assets, complete work orders, and generate reporting on outstanding and ongoing work orders.
  • Respond to and lead onsite incident response for abnormal conditions; coordinate with other facilities professionals for corrective repairs.
  • Develop or follow emergency operating procedures (EOPs), methods of procedure (MOPs), and SOPs related to incidents.
  • Create incident timelines/data, perform root-cause analyses, and define action items following abnormal conditions.
  • Guide, oversee, and perform various maintenance tasks (planned, predictive, corrective) for one or more disciplines and equipment (electrical, mechanical, cooling systems); escalate when appropriate.
  • Serve as subject matter expert for one type of equipment; supervise daily tasks and troubleshooting within area of expertise.
  • Provide escort to third-party contractors and vendors; coordinate on-site activities and determine when to stop work for safety concerns.
  • Coordinate and ensure third-party work is energized/deenergized properly and completed safely.
  • Advise colleagues on inspection and supervision issues; provide consultation to lower-level colleagues in troubleshooting systems.
  • Understand and coach on safety and security requirements; promote safe, quality, and reliable work per applicable regulations and Microsoft requirements.
  • Maintain safe working conditions and escalate unsafe conditions immediately.
  • Identify resources and equipment to support EH&S objectives; participate in required meetings, trainings, and handoffs.

Qualifications

  • High School Diploma, GED, or equivalent.
  • 5+ years mission critical services work or equivalent experience in environments such as data centers, industrial, or healthcare settings.
  • Ability to work shifts including evenings, nights, weekends, and holidays.

Skills

Required:Leadership and People ManagementFacilities and Equipment Maintenance

Benefits

  • Benefits and other compensation available; see company pay information link
Last updated Oct 16, 2026. Interested? Apply on the company site.

About Microsoft

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