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IT Operations Manager (ITOM)

Microsoft· Data Center Operations Management
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Newport, United Kingdom£62.6k - £109.7kFull-timePosted 1w ago

About the role

Microsoft Datacenter IT Operations Manager (ITOM) leading a team and overseeing data center site services and logistics within Cloud Operations & Innovation (CO+I). Responsible for delivering core infrastructure for Microsoft online services and fostering a culture of safety, compliance, and growth.

Responsibilities

  • Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
  • Leading and managing a team of high-performing individual contributors and their ongoing talent development
  • Managing and overseeing datacenter site services, logistics, and deployment
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
  • Analyzing production operations and initiate corrective actions to ensure operational stability
  • Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
  • Learn, live, and coach the One Microsoft culture and values; Lead through change by bringing clarity, generating energy, and delivering success
  • Embody our culture and values

Qualifications

  • Experience managing physical operations in an IT and/or Critical Environment infrastructure.
  • Experience leading and motivating a diverse, technical workforce.
  • College or university degree in Electrical/Mechanical Engineering, Computer Science, Telecommunications, or equivalent experience.

Skills

Required:People leadershipOperational scheduling and logisticsProcess improvement and quality managementCross-functional collaboration
Last updated Oct 16, 2026. Interested? Apply on the company site.

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