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Business Program Manager - AI Infrastructure

Microsoft· Business Program Management
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Mountain View, CA$97.6k - $188.4kFull-timePosted 1w ago

About the role

The FIT team builds platforms and systems enabling AI services at scale. The Business Program Manager (BPM) will bring structure to business processes, workforce and budget planning, organizational health, leadership communications, and cross-functional programs within Microsoft AI Infrastructure, partnering with Engineering, Finance, HR, Procurement, and other stakeholders to align resources with evolving priorities. The role focuses on rhythm of business, workforce and budget operations, executive communications, and data-driven insights to support timely decisions in a large-scale AI infrastructure organization.

Responsibilities

  • Program & Process Incubation: Bring structure and clarity to ambiguous problems. Drive ideation and operationalization of new support systems, processes, and programs. Define objectives and deliverables, coordinate stakeholders and resources, and track outcomes for cross-team initiatives.
  • Workforce Management: Support headcount across FTEs and contractors, monitor backfill, open requisitions, contractor engagements, renewals, extensions, offboarding; partner with Finance, HR, and Procurement on annual and ongoing workforce and spend planning; inform leaders of plans, risks, and exceptions.
  • Knowledge Management & Training Enablement: Build and maintain an up-to-date internal knowledge ecosystem; refresh documentation, training materials, and resource hubs; drive required training and compliance goals.
  • Executive Communications & Stakeholder Management: Deliver clear, timely communications with executive stakeholders; coordinate meetings, prepare leaders for engagements, track action items and requests, and align activities with leadership objectives while maintaining confidentiality.
  • Business Operations & Continuity: Support annual budget process across people and non-people spend; track financial progress; support privacy, security, and compliance requirements with established plans and metrics.
  • Automation, Analytics & Insights: Use data, dashboards, automation, and AI tools to surface operational insights; build reporting systems; track KPIs, budget, workforce, and operational indicators to measure progress.
  • Organizational Health: Partner with HR and leaders on culture, inclusion, and health initiatives; monitor scorecards; connect teams to guidance and resources; plan and execute programs or training as needed.

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.

Skills

Required:Program managementExecutive communicationsData-driven decision making
Nice to have:Automation and scripting

Benefits

  • See company benefits information online.”
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Microsoft

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