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Critical Environment Technician (Shifts)

Microsoft· Critical Environment Ops
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Newport£36.3k - £50.1kfull-timePosted 1w ago

About the role

Critical Environment Technician (CET) for Microsoft CO+I, responsible for maintaining and incident-managing datacenter critical environment equipment and infrastructure, with hands-on maintenance, incident response, and process improvement in one major CE operation area.

Responsibilities

  • Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
  • Inspect and supervise critical environment-related facility equipment (e.g., controls, HVAC, mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
  • Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
  • Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision.
  • Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
  • Under minimal oversight, perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following MOPs and SOPs for one or more types of equipment (e.g., electrical, mechanical, cooling systems).
  • Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline.
  • Provides consultation to lower-level colleagues in troubleshooting systems and problems.
  • Understand, follow, and ensure safety and security requirements (JHAs, EH&S, toolbox talks) and business processes and procedures to perform work safely, with quality and reliability.
  • Embodies Microsoft culture and values.

Qualifications

  • High School Diploma, GED, or equivalent AND some experience in mission critical services work/applied learning experience (e.g., data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.
  • Ability to work shifts, including non-standard hours, and travel between sites with a valid driver’s license.

Skills

Required:Shift work experienceCMMS usageIncident response leadershipElectrical systems knowledgeMechanical systems knowledgeSafety and EH&S complianceTroubleshooting
Last updated Oct 16, 2026. Interested? Apply on the company site.

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