← All roles

Customer Success Account Management Intern (Student Worker Opportunities)

Microsoft· Customer Success Account Mgmt
Apply on company site
Zürich, Switzerland$0 internshipPosted 1w ago

About the role

Internship at Microsoft in Switzerland (Zurich) in Customer Success Account Management. 60% paid internship for 6 months with start Feb 2027 and end Aug 2027.

Responsibilities

  • Learn customer, partner, and internal stakeholder engagement models. Supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues.
  • Manages customer relationships beyond the current Unified Support contract owners with a focus on understanding business objectives and roadmaps.
  • Learns how to identify, navigate, and communicate with key customer technical stakeholders at different levels.
  • Learns how to guide and lead conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft.
  • Learns how to map internal roles to customer priorities to action the needs of customers.
  • Learns how to develop key internal stakeholder relationships.
  • Grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value.
  • Listens to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account.
  • Understands the organizational and customer success strategy. Understands Microsoft technology and services.
  • Supports the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.

Qualifications

  • Currently pursuing a Bachelor's, Master's or PhD degree in Computer Science, Information Technology, or related field and must be in the final year of study
  • Must be available to do an internship in February 2027 until August 2027
  • Must be legally authorized to work in Switzerland
  • Fluency in English and German

Skills

Required:Bachelor's/Master's/PhD candidate statusLanguagesAvailability
Last updated Oct 16, 2026. Interested? Apply on the company site.

About Microsoft

Cloud ComputingConsumer ElectronicsSoftwareTechnologyliquid-ai-recruiting-target
Company profileWebsite

More open roles at Microsoft