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Senior Instructional Designer

Samsara· Customer Success
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Remote$76.5k - $115.7kfull-timePosted 1w ago

About the role

Senior Instructional Designer for Samsara's Customer Education team, focusing on developing learning strategies and AI-driven instructional development to support key customer personas and industries, with autonomy to own learning journeys for product areas (starting with Safety). Remote US-based with location exclusions.

Responsibilities

  • Work with stakeholders across the company to define training requirements, learning goals and user needs for both customers and partners
  • Craft and build learning & credentialing experiences in different formats (online learning, audio, video, in-app, etc.), working within the constraints of different templates and business requirements
  • Leverage a wide range of tools (AI-based content authoring, multimedia) to develop content rapidly and iteratively
  • Push yourself and the team to evolve and improve upon our processes, and to discover and test new instructional development models and tooling
  • Solicit reviews from partners and SMEs, and review others’ content and assessments for effectiveness
  • Own an assigned Samsara product area, by monitoring updates, maintaining its curriculum, and partnering with leadership on incoming requests
  • Build product expertise through self-directed research, available AI tools, and targeted collaboration with SMEs to validate content
  • Design and write engaging and effective assessments
  • Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices

Qualifications

  • 3-5+ years learning design or instructional design experience in a software/Saas setting
  • Knowledge of Instructional Design standard methodologies and a proven ability to craft learning content that is effective and engaging
  • Ability to communicate abstract or technical information to both technical and non-technical audiences (visually and in writing)
  • Ability to identify the best learning delivery formats (e.g., online learning, assessments, audio-based lessons) for a specific set of objectives
  • Collaboration skills and teamwork
  • Attention to design aesthetics and visual detail
  • Knowledge of legacy and emerging content development tools such as: Parta.io, Articulate, Camtasia, Zoom, Clueso

Skills

Required:Learning designCommunicationDelivery format selection

Benefits

  • Flexible, employee-led remote model
  • professional development stipend
  • comprehensive health and parental leave plans
  • opportunity to earn above-market compensation through base, bonus/variable pay, and equity (for eligible roles)
Last updated Oct 17, 2026. Interested? Apply on the company site.

About Samsara

Samsara | The Connected Operations Platform

Samsara's connected operations platform helps 20,000+ operations improve safety, cut costs, and run smarter — built with operators.

Fleet TelematicsCameras and VideoDriver ExperienceSafety Reporting & InsightsEquipment ManagementIntegrated platformAI-powered analyticsFleet Intelligence
Company profileWebsite

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