Founnding Forward Deployed Engineer (FDE) - Healthcare Operations
Hybrid (San Francisco, CA), Hybrid (New York, NY), Hybrid (Remote)$120k - $180k + equityFull-timePosted 4d ago
About the role
Solum Health is hiring a Forward Deployed Engineer to own end-to-end customer integrations and deployments for healthcare insurance automation. The role focuses on connecting Solum to provider workflows (EHR/CRM/spreadsheet-based) and ensuring live, reliable insurance automation for outpatient care.
Responsibilities
- Own integrations end to end. Map how the customer handles insurance work today, decide where Solum should pick up the work and where results should land, then build the connection and take it live.
- Lead customer deployments. Run the technical side of onboarding: kickoff, data and access requests, testing, go-live, and the first weeks in production. Keep the timeline short and the customer clear on what happens next.
- Make customers successful after go-live. Watch how the automations perform for each customer, catch problems before they do, and turn their feedback into fixes and improvements.
- Make onboarding faster every time. Write the playbook, templates, and reusable integration patterns so each new customer goes live quicker than the last.
- Build for reliability. Add the logging, monitoring, and alerts that show whether every customer''s integration is healthy.
- Bring the field back to product. Spot what customers keep asking for and work with engineering and the founders to build it into the product.
Qualifications
- 3+ years in software engineering, solutions engineering, or integration work, with systems you took live yourself.
- You already write most of your code with Claude Code, Codex, or similar coding agents, and you have a reliable way of reviewing and testing what they produce.
- Strong integration skills: APIs, webhooks, authentication, data mapping, file handling, and debugging problems that span several systems.
- Customer-facing experience. You can lead a call with an operations manager or a client's IT team, ask the right questions, and explain tradeoffs in plain language.
- Excellent written and spoken English. (C1 required)
Skills
Required:Software engineering / integration
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Solum Health
AI Automation for Therapy Practices
Turning therapy admin chaos into automated calm—VoiceAI for intakes, seamless prior auths, referral and scheduling management. Built by practice owners, for practice owners (www.getsolum.com).
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