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Director of User Experience (UX)

Prosper· Product & User Experience – User Experience & Design
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Hybrid (San Francisco, CA)$190k - $237kFull-Time EmployeePosted 4d ago

About the role

Director of User Experience (UX) serves as the primary visionary and operational leader for the UX organization, shaping design strategy, optimizing DesignOps, integrating AI, and ensuring cross-functional alignment to deliver user experiences aligned with Prosper’s brand and product initiatives.

Responsibilities

  • - Empower and Lead: Directly manage, mentor, and develop UX Managers; ensure clear quarterly objectives, aligned workflows, and adequate resources.
  • Organizational Growth: Lead hiring decisions and organizational design for management-level UX roles.
  • Culture & Communication: Conduct regular 1:1s with direct reports, facilitate quarterly skip-level meetings, and cultivate an inclusive, high-performing design culture.
  • Strategic Planning: Own and execute long-term UX strategy.
  • AI Vision & Product Integration: Define opportunities to leverage AI to enhance user journeys in a user-centric and ethical way.
  • Quality & Brand Alignment: Ensure usability, business viability, technical feasibility, and connection to brand identity.
  • Opportunity Identification: Translate user needs and business objectives into prioritized UX projects.
  • Operational Excellence: Maintain and optimize UX systems, tools, and processes; improve workflows at scale.
  • AI-Enhanced Workflows: Evaluate, adopt, and integrate AI tools to streamline processes and accelerate output.
  • Collaboration Rituals: Establish regular cross-team collaboration activities (UX critiques, design reviews, retrospectives).
  • Workflow Alignment: Ensure cross-team collaboration toward unified objectives.

Qualifications

  • 8-10+ years in UX Design, Product Design, or related fields, with 3-5+ years in a leadership role managing other managers, complemented by a Bachelor’s degree.
  • Multidisciplinary expertise across adjacent design disciplines (UX Research, Content Design).
  • Operational acumen in DesignOps, scaling design teams, and cross-functional processes.
  • Proven or strong capability in integrating AI into design workflows and product features.
  • Strategic influence with ability to work with executive stakeholders and lead workshops.

Skills

Required:UX Design leadershipDesignOpsAI in product/design

Benefits

  • Hybrid work: 2 days/week in SF office.
  • Competitive salary and 401(k) with 5% company match.
  • Flexible time off, paid parental leave, annual wellness allowance, comprehensive health coverage.
  • Premium perks including Udemy access, childcare assistance, pet insurance, Beneplace savings.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Prosper

Helping people thrive since 2005.

Prosper is a financial services company providing personal loans, credit cards, home equity lines and loans, investing options, and more, with a focus on helping individuals thrive financially.

Personal LoansCredit CardHome EquityInvestingIRAsBusiness LoansStudent Loans
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