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Director, Collections Strategy & Analytics

Prosper· Finance – Collections
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Hybrid (San Francisco Bay Area)$230k - $287kFull-Time EmployeePosted 4d ago

About the role

Head of Analytics within the Collections & Recoveries organization, responsible for optimizing portfolio credit performance across Personal Loans and Credit Card lines, leading data-driven strategies through modern data stacks, ML, and behavioral segmentation.

Responsibilities

  • Lead AI/ML & BI capabilities to drive actionable insights.
  • Own loss forecasting model development, validation, and maintenance.
  • Design, execute, and evaluate A/B and multivariate experiments.
  • Monitor portfolio performance at deep segment levels; perform root-cause analysis and identify core drivers.
  • Establish KPI governance and operational dashboards to measure strategic efficiency and financial returns.
  • Architect, deploy, and refine end-to-end customer contact and treatment strategies for early-stage collections and late-stage recoveries.
  • Foster innovative approaches to borrower engagement, digital outreach, and treatment optimization balancing recovery with customer empathy.
  • Synthesize analytical findings into strategic narratives for executive leadership and external partners.
  • Partner with Credit Risk, Marketing, Product, Engineering, and Operations to deploy strategies cross-functionally.

Qualifications

  • Master’s degree in Statistics, Economics, Mathematics, Engineering, Data Science, Business, or related quantitative field.
  • 10+ years of progressive experience leading advanced analytics and modeling teams in financial services, with direct expertise in consumer lending collections or credit risk management.
  • Proven track record of building high-performing analytical teams and influencing cross-functional stakeholders.
  • Excellent communication and organizational skills.
  • Deep expertise in statistical modeling, segmentation, loss forecasting, and modern analytics workflows.
  • Hands-on fluency with SQL, Python/R, and BI/visualization platforms (e.g., Tableau, PowerBI, Looker).
  • Ability to synthesize complex data, prioritize high-impact initiatives, and operate with urgency in a fast-paced environment.
  • Preferred: hands-on experience building or deploying predictive ML models (e.g., propensity to pay, roll-rate, channel response).

Skills

Required:Analytics leadershipLoss forecastingExperimental designSQLPython/RBI/Visualization

Benefits

  • Hybrid work environment (2 days/week in SF office).
  • Competitive salary and a 401(k) with a 5% company match.
  • Flexible time off and paid parental leave.
  • Annual wellness allowance and comprehensive health coverage.
  • Udemy access, childcare assistance, pet insurance, Beneplace savings.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Prosper

Helping people thrive since 2005.

Prosper is a financial services company providing personal loans, credit cards, home equity lines and loans, investing options, and more, with a focus on helping individuals thrive financially.

Personal LoansCredit CardHome EquityInvestingIRAsBusiness LoansStudent Loans
Company profileWebsite

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