← All roles

Senior Program Manager, SMB AE Enablement

Rippling· Revenue Enablement
Apply on company site
New York, NY, San Francisco, CA, Austin, TX, Chicago, IL$108k - $180kfull-timePosted 5d ago

About the role

Senior Program Manager responsible for enabling SMB Account Executives, driving ramp, sales execution, and program effectiveness through end-to-end enablement programs, cross-functional collaboration, and data-driven optimization.

Responsibilities

  • Own SMB AE enablement programs: develop and manage end-to-end enablement programs, onboarding, ongoing skills development, playbooks, and certifications; tailor programs to SMB selling pace/complexity; reinforce learning through practice, coaching, and manager involvement.
  • Partner with sales leadership and cross-functional stakeholders: identify performance gaps, prioritize enablement needs, align programs to business objectives; collaborate with Revenue Operations, Product Marketing, and broader Revenue Enablement; equip frontline managers with tools and coaching guidance.
  • Facilitate training and coaching: training on discovery, qualification, business impact, product demos, competitive positioning, objection handling, negotiation, closing; help AEs strengthen deal execution; incorporate call reviews, role-plays, and live deal examples.
  • Manage enablement projects: oversee multiple projects with clear scope, stakeholder alignment, timely execution; coordinate cross-functional deliverables; adapt programs as priorities evolve.
  • Use data to diagnose gaps and measure impact: analyze sales performance, call recordings, field feedback; measure adoption/effectiveness (ramp time, stage conversion, win rate, sales cycle length, quota attainment); refine programs.
  • Develop practical sales content: create onboarding content, playbooks, discovery guides, demo frameworks, objection-handling resources, job aids; keep resources current and accessible.

Qualifications

  • At least 3 years of relevant experience in Enablement, Program Management, Product Marketing, Sales Operations, and/or Sales.
  • Strong understanding of full-cycle B2B SaaS sales; experience supporting/selling into SMB customers preferred.
  • Ability to translate sales performance gaps into practical enablement programs with clear success measures.
  • Thrives in a fast-paced environment with shifting priorities; manages multiple projects.
  • Strategic mindset, ability to navigate ambiguity and turn ideas into action.
  • Strong problem-solving skills and ability to build productive cross-team partnerships.
  • Exceptional communication, presentation, and facilitation skills.
  • Self-starter with bias toward action and ownership.
  • Strong operational skills, including organizing complex work, streamlining processes, and building repeatable workflows.

Skills

Required:Enablement program designTraining facilitation

Benefits

  • Competitive salary + benefits + equity
  • Office-based presence with policy favoring in-office collaboration (3 days/week for eligible roles)
  • Comprehensive equity, health, and other standard benefits as part of compensation package
Last updated Oct 21, 2026. Interested? Apply on the company site.
Rippling logo

About Rippling

#1 Workforce Management System | HR, IT, Finance

Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.

HRPayrollITFinanceGlobal
Company profileWebsite

More open roles at Rippling