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Senior Manager, Strategic Operations

1Password· G&A
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Remote$171k - $248kFull-timePosted 5d ago

About the role

Senior leadership role within 1Password's Strategic Operations team focused on driving cross-functional programs, strategic initiatives, and operational excellence to support growth, international expansion, high-priority customer programs, and crisis planning.

Responsibilities

  • Build and manage programs that improve service and outcomes for high-priority customer accounts.
  • Support company planning, Quarterly Business Reviews (QBRs), objective tracking, and other operating rhythms that help leaders make informed decisions.
  • Create clear roadmaps, status reports, risk assessments, and recommendations that improve visibility and accelerate decision-making.
  • Bring teams together to resolve blockers, align priorities, manage change, and deliver shared outcomes.
  • Use modern tools, including AI-assisted analysis and workflow automation, to generate insights, identify risks and dependencies, and scale program execution.

Qualifications

  • 7–9+ years of experience in strategic operations, business operations, program management, or a related field, with a track record of delivering complex initiatives.
  • Experience leading cross-functional programs and influencing senior or executive stakeholders without direct authority.
  • Strong ability to translate broad objectives into practical plans, roadmaps, decisions, and measurable outcomes.
  • Sound judgment and confidence working through ambiguity, resolving dependencies, and constructively challenging assumptions when needed.
  • Strong analytical, communication, and presentation skills, including the ability to turn data into clear recommendations and concise status updates.
  • Experience managing multiple stakeholders and priorities while maintaining accountability from planning through delivery.
  • Experience in SaaS, cybersecurity, technology, product operations, or similar fast-moving environments, with experience using AI tools or workflow automation to improve operational efficiency.

Skills

Required:Strategic program managementStakeholder managementAnalytical storytelling and presentation

Benefits

  • Health, dental, and other health benefits.
  • Generous paid time off (PTO).
  • Equity grant and participation in incentive programs.
  • RSU program for most employees.
  • Retirement matching program.
  • Free 1Password account.
  • Maternity and parental leave top-up programs.
  • Paid volunteer days.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About 1Password

Password Manager & Extended Access Management | 1Password

More than a password manager and leader in Extended Access Management. Secure all sign-ins to every application from any device with 1Password.

Password ManagementExtended Access ManagementEnterprise SecurityCybersecuritySaaS ManagementPassword Generator
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