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Account Manager, US

Joko· B2B
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Hybrid (NYC)$100k - $200kFull-timePosted 4d ago

About the role

Account Manager, US at Joko, a tech company and certified B Corp, focusing on managing and growing US merchant partnerships, negotiating offers, and shaping the US expansion with the Partnerships team.

Responsibilities

  • Account ownership and growth. Manage a portfolio of merchant partners, build plans around their goals, and identify opportunities to grow revenue and deepen each relationship.
  • Commercial negotiations. Negotiate commission rates, cash back offers, and campaign terms that deliver value for users and partners while supporting commercial goals.
  • New merchant partnerships. Build relationships with brands, affiliate networks, and agencies, secure access to relevant affiliate programs, and turn new opportunities into active partnerships.
  • Performance analysis. Monitor account and campaign performance, identify what is driving results, and recommend improvements. Prepare clear presentations and business reviews that demonstrate value to partners.
  • Commercial processes and collaboration. Help improve account management processes, contribute to commercial priorities, and support new teammates as we grow.
  • US market presence. Represent us in partner meetings and at industry events. Bring merchant feedback and market insights to Product and Marketing teams to shape the US offering.

Qualifications

  • Experience. At least 5 years in account management, partnerships, sales, or related commercial role, ideally in a fast-paced tech company or startup.
  • Account growth. Proven track record of growing commercial relationships, identifying opportunities within existing accounts, and meeting revenue goals.
  • Business acumen. Ability to understand partners’ needs, build compelling proposals, and negotiate value-creating agreements.
  • E-commerce knowledge. Understanding of online retail and affiliate marketing; experience with affiliate networks is a plus.
  • Analytical skills. Use data to understand performance, prioritize opportunities, and make recommendations.
  • Entrepreneurial spirit. Willingness to build from scratch, hands-on problem solving, and bringing ideas to improve the team.
  • Interpersonal skills. Clear, persuasive communication and ability to build trusted relationships.
  • Attention to detail. Thorough in proposals, terms, campaign coordination, and reporting.
  • Location. Based in New York or willing to relocate.
  • Languages. Fluent in English; French not required.

Skills

Required:Account managementCommercial negotiationBusiness developmentPerformance analysis

Benefits

  • Top-market compensation
  • Equity for everyone with the chance to own a piece of what you build
  • Half-day each week dedicated to leveling up with AI
  • Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings
  • Contribution to your ClassPass subscription
  • 8-week paid parental leave for the second parent
  • …and more, full list available in linked page
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Joko

We are looking for people who are willing to get out of their comfort zone to reach outstanding goals.

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