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Critical Environment Program Manager (Metrology)

Microsoft· Data Center Operations Management
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Chicago, IL$102.6k - $202.8kfull-timePosted 4d ago

About the role

CO+I Critical Environment Program Manager - Metrology responsible for delivering and governing the data center metrology program, including calibration and verification of critical instrumentation, and leading metrology projects across Microsoft’s datacenters.

Responsibilities

  • Establish strong working relationships with customers.
  • Own the delivery and continuous improvement of the data center metrology program, including calibration and verification governance for critical mechanical, electrical, environmental, and life safety instrumentation.
  • Manage preventive maintenance, calibration, verification, and out-of-tolerance remediation for electrical and mechanical equipment instrumentation.
  • Use enterprise software to register instruments, maintain calibration histories and due dates, issue and assign calibration, verification, and corrective work orders.
  • Monitor execution, review certificates and as-found/as-left results, and verify that completed work meets approved procedures, tolerances, traceability, and documentation standards.
  • Ensure electrical, mechanical, environmental, and fire/life safety equipment provide accurate, reliable, and traceable measurement results.
  • Establish and maintain standardized metrology program governance, procedures, calibration methods, documentation, traceability, and measurement uncertainty expectations across supported data center locations.
  • Act as escalation point for metrology issues (overdue calibration, out-of-tolerance conditions, emergency support, technician coaching, instrument selection recommendations) and escalate significant operational risk as needed.
  • Lead metrology projects from conception through completion (instrument onboarding, calibration capability deployment, procedure development, lab/vendor readiness, digitization of calibration records/workflows).
  • Provide reporting on critical infrastructure and metrology performance (calibration compliance, overdue work, out-of-tolerance events, vendor performance, KPIs, adherence to policies).
  • Drive cost/energy efficiency projects.
  • Identify single points-of-failure at regional datacenter locations.
  • Coordinate audits against process standards (calibration records, traceability, measurement uncertainty, instrument status, technician competency, vendor controls, compliance).
  • Identify and remediate infrastructure and measurement-system vulnerabilities; recommend equipment designs and improvements to strengthen reliability and measurement integrity.
  • Share metrology best practices; develop training, assess competency, and mentor engineers/technicians in calibration, verification, documentation, and instrument-handling practices.
  • Promote safety, security, and compliance in all datacenter activities.
  • Realize the impact of change on others.
  • Learn, live, and coach the One Microsoft culture and values; lead through change with clarity and energy.
  • Remove barriers to agility to enable the team to shift priorities quickly without losing productivity.

Qualifications

  • High School Qualification or equivalent AND 3+ years' experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience.

Skills

Required:Metrology program managementInstrumentation calibration and verificationEnterprise instrumentation management software

Benefits

  • Note: Benefits information is mentioned generally; see open roles page for specifics.
Last updated Oct 23, 2026. Interested? Apply on the company site.

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