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Business Architect - AI Workforce in SME&C

Microsoft· Sales Strategy Enablement
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United States$130.9k - $251.9kFull-timePosted 4d ago

About the role

Lead global GTM strategy for AI Workforce in SME&C with mix of channel strategy, partner ecosystem development, and cross-functional alignment to accelerate Microsoft’s SME&C Growth priorities across Corporate, SMB and partner segments.

Responsibilities

  • Lead the definition and execution of go-to-market (GTM) strategies for AI Workforce for SME&C Corporate, Small and Medium Business (SMB), and Partner segments.
  • Proactively lead segmentation, positioning, and growth plans that accelerate customer acquisition, expansion, and adoption.
  • Shape and lead the customer journey so every stage — acquisition, deployment, adoption, expansion and renewal — adds up to measurable value.
  • Lead the end-to-end GTM strategy in collaboration with Security and cross-CSA teams.
  • Connect the integration of pre-sales, deployment, adoption and customer success motions into one journey that customers can follow from start to finish.
  • Champion value-realization frameworks and proof points that help customers and sellers show business impact from the workloads.
  • Work with partners to scale suite deployment, adoption and value realization through repeatable partner-led motions.
  • Proactively ensure customer, partner and field needs shape product, offer and business decisions.
  • Proactively engage, influence, and align corporate and field stakeholders around strategic priorities, business objectives, and execution plans.
  • Orchestrate cross-organizational alignment and execution consistency across key GTM levers, including: Business model strategy; Marketing strategy and content development; Product roadmap planning; Partner ecosystem and channel strategy.
  • Lead and orchestrate the design and implementation of innovative sales motions and strategic programs that drive customer growth, increase market penetration, and improve seller effectiveness.
  • Proactively identify and lead opportunities to optimize existing customer engagement strategies while developing approaches to reach new customer segments.
  • Empower sellers and partners to execute independently through clear customer targeting, engagement guidance and success criteria.
  • Set and lead segmentation, targeting, upsell paths and growth priorities across SME&C Corporate / SMB with clear success measures and execution plans.
  • Act as an authoritative voice for business, competitor, and technical requirements, customer insights, and field feedback in leadership discussions with engineering, product, and business stakeholders.
  • Shape executive decision-making by proactively translating market needs and customer feedback into actionable business and product recommendations.
  • Champion customer, partner and field needs to shape product, offer and business decisions.
  • Proactively anticipate and identify business gaps, and lead corrective action to improve business metrics and achieve business targets.
  • Own the establishment and monitoring of key performance indicators (KPIs) and success metrics that measure business impact and customer outcomes.
  • Lead with data-driven insights to evaluate progress, identify risks and opportunities, and recommend course corrections to improve performance and execution.
  • Proactively lead strategic initiatives from planning through execution, ensuring business priorities are translated into measurable results.
  • Build and sustain alignment across multiple stakeholder groups to achieve organizational goals and deliver customer-centric outcomes.
  • Provide visible leadership by orchestrating a diverse set of stakeholders (Engineering, Product Marketing, Business Planning, Finance, Services, Customer Success, field and partners) around shared priorities, business objectives and accountabilities.

Qualifications

  • Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience.
  • 6+ years experience in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.
  • Domain knowledge/experience in working with Corporate, SMB and Partners

Skills

Required:Go-to-market strategySegmentation and targetingCross-functional collaboration

Benefits

  • See compensation details: base pay ranges provided; benefits eligibility noted but not itemized in description.
Last updated Oct 23, 2026. Interested? Apply on the company site.

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