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Logistics Technician

Microsoft· Logistics Technician
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Melbournefull-timePosted 4d ago

About the role

Microsoft Data Center Logistics Technician in the Inventory & Asset Technician (DIAT) team, responsible for cycle audits, deliveries, warranty processing, data bearing device destruction, and related IAM tasks onsite in Melbourne. Ideal for 1-2 years of industry experience in logistics or IT warehouse environments. 100% onsite at one of Microsoft’s Data Centers.

Responsibilities

  • Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
  • Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following SLAs.
  • Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
  • Maintain a strong focus to understand the impact of work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
  • Maintain and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).
  • Ensure detailed physical inventory tracking and staging.
  • Help to reconcile and report inventory discrepancies.
  • Perform destruction of data bearing devices (DBD) following SLAs and Microsoft policies as necessary.
  • Notify management about ordering stock shortages and escalate issues as needed.
  • Comply with security and data management policies.

Qualifications

  • High School Diploma or TAFE and 1+ year(s) industry work experience in warehouse/supply chain in an IT environment, with experience in logistics, RMAs, inventory management, retail, warehouse management, or a related field.
  • OR equivalent industry work experience.

Skills

Required:Inventory managementRMA processingLogistics coordinationData destruction (DBD)

Benefits

  • Benefits/perks may vary depending on employment type and country.
Last updated Oct 23, 2026. Interested? Apply on the company site.

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