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Data Center Technician

Microsoft· Data Center Technicians
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Hybrid (Hyderabad, India)on-sitePosted 4d ago

About the role

Microsoft Data Center Technician (DCT) responsible for staging, setting up, deploying hardware, troubleshooting, diagnostics, and decommissions for simple changes and refreshes following Standard Operating Procedures within Microsoft’s CO+I data centers.

Responsibilities

  • Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
  • Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
  • Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
  • Assists and provides guidance to other technicians to complete challenging or complex tasks.
  • Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
  • Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
  • Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
  • Embodies Microsoft culture and values, including growth mindset, collaboration, respect, integrity, and inclusion.

Qualifications

  • Experience supporting data center, server, storage, or network hardware environments. Performed Structured Cabling tasks.
  • Strong troubleshooting and problem-solving skills.
  • Ability to follow documented processes and work safely in a mission-critical environment.
  • Effective communication and teamwork skills.
  • Ability to work non-standard hours, including shifts, weekends, and holidays, based on business requirements.
  • 100% onsite role.
  • Diploma or equivalent AND 2+ year(s) industry experience in a datacenter or other critical environment facility.

Skills

Required:Diagnostics and troubleshootingHardware deployment and decommissioningSafety and complianceCommunication and teamwork

Benefits

  • (Not explicitly listed in the provided description)
Last updated Oct 23, 2026. Interested? Apply on the company site.

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