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Critical Environment Program Manager

Microsoft· Data Center Operations Management
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Netherlands, Noord-Holland, Middenmeer€58.4k - €94.4kFull-timePosted 4d ago

About the role

The Critical Environment Program Manager (CEPM) is responsible for managing and delivering operational and engineering programs across Microsoft datacenter campuses, partnering with Critical Environment operations, engineering, compliance, vendors, and regional/global program teams to drive improvements, manage risks, and support infrastructure reliability and availability.

Responsibilities

  • Manage and deliver Critical Environment programs, including break-fix reduction, preventative maintenance improvement, infrastructure upgrades, lifecycle programs, and reliability initiatives from planning through execution and closure.
  • Monitor operational performance and key metrics related to availability, incidents, break-fix activities, time to resolution, preventative maintenance, and program execution, using data to identify trends and improvement opportunities.
  • Develop and maintain program plans, priorities, dependencies, risks, actions, and performance reporting, and provide structured updates through regular business reviews and stakeholder meetings.
  • Support compliance with Microsoft operational standards, audit requirements, standard operating procedures, methods of procedure, and change management processes, partnering with relevant teams to address gaps.
  • Partner with Critical Environment Operations Managers, electrical and mechanical engineering teams, vendors, and regional/global program teams to align priorities and coordinate activities.
  • Translate operational issues, infrastructure risks, and improvement opportunities into structured programs and projects, prioritizing by business impact, risk, reliability, and availability.
  • Communicate program status, risks, dependencies, blockers, and decisions to stakeholders and leadership, promoting continuous improvement and data-informed decision-making.

Qualifications

  • High School Diploma or equivalent AND relevant industry experience OR relevant industry experience and college coursework.
  • Experience managing or supporting programs, projects, operations, or infrastructure in a Critical Environment, datacenter, industrial, engineering, or mission-critical environment.
  • Experience coordinating work across multiple stakeholders, teams, vendors, or technical disciplines.
  • Experience using operational data, performance metrics, or reporting to identify risks, track progress, and support program or operational improvements.

Skills

Required:Program managementStakeholder coordinationData-driven decision making
Last updated Oct 23, 2026. Interested? Apply on the company site.

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