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Logistics Technician

Microsoft· Logistics Technician
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Hybrid (Hong Kong)Full-timePosted 4d ago

About the role

Microsoft Data Center Inventory & Asset Technician (DIAT) responsible for cycle audits, incoming/outgoing deliveries, vendor security escorts, and documenting inbound/outbound deliveries within Microsoft CO+I data centers. Focus on inventory management, warranty processing, data-bearing device destruction, and adherence to SLAs and security policies.

Responsibilities

  • Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
  • Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all SLAs related to RMA warranty process.
  • Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
  • Maintain a strong focus to understand the impact of their work when completing tickets and IAM tasks.
  • Maintain and steward up-to-date and accurate logical information within inventory management systems (e.g., configuration management databases, asset management repositories).
  • Ensure detailed physical inventory tracking and staging.
  • Help to reconcile and report inventory discrepancies.
  • Perform destruction of data bearing devices (DBD) following SLAs and Microsoft policies as necessary.
  • Notify management about stock shortages and escalate issues as needed.
  • Comply with security and data management policies.

Qualifications

  • High School Diploma AND 1+ year(s) experience warehouse/supply chain in an IT environment, inventory management, retail, warehouse management, or related field (or equivalent experience).
  • Ability to meet Microsoft, customer and/or government security screening requirements (Microsoft Cloud Background Check).

Skills

Required:Inventory managementWarranty processing
Nice to have:Data bearing device destruction (DBD)
Last updated Oct 23, 2026. Interested? Apply on the company site.

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