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Sr. Business Program Manager

Microsoft· Business Program Management
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Redmond, WA$97.6k - $188.4kFull-timePosted 4d ago

About the role

Senior role focusing on AI opportunities within Partner Experiences & Operations, driving AI strategy, governance, and cross-functional collaboration to deliver measurable business value across internal teams and partner-facing experiences within Microsoft’s Global Channel Partner Sales organization.

Responsibilities

  • Envision and drive the AI strategy for partner and field experiences, identifying where AI can create durable business value across internal teams and the partner ecosystem and establishing consistent criteria for investment
  • Lead the planning and prioritization of strategic business needs within a governed AI portfolio, moving high-value ideas from concept through validated proof of concept to a production decision
  • Establish operating models and governance standards that enable safe, consistent, and repeatable AI adoption at scale, including intake and prioritization, Responsible AI, security, privacy, and production-readiness criteria
  • Drive cross-functional collaboration and alignment across business owners, engineering, compliance, and leadership, ensuring partner and field perspectives inform where AI is applied while optimizing time to value
  • Build organizational AI capability by developing an enablement strategy that increases AI literacy and equips teams to design, build, and operate solutions
  • Manage the infrastructure, compliance, and cost models that support experimentation at scale, balancing speed, governance, and disciplined investment, including vendor delivery resources
  • Collaborate across business strategy, engineering, and Responsible AI to support the design of AI-enabled experiences at scale
  • Measure business outcomes using data and partner and field feedback, and adjust plans as needed
  • Develop partnerships and influence across stakeholders and leaders, applying technical and industry knowledge to advise on where AI can create meaningful business value

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience
  • Demonstrated experience delivering or governing artificial intelligence or machine learning solutions in a business setting, including experience taking a workload from concept through pilot to a decision
  • Experience driving business or product outcomes using objectives, key results, and data-driven insights
  • Hands-on familiarity with AI application technologies, including Azure AI services, Copilot Studio agents, retrieval-augmented generation (RAG), and agent or Model Context Protocol (MCP) patterns
  • Experience applying Responsible AI, privacy, and security reviews to production or customer-facing AI workloads
  • Experience managing intake, triage, or demand-management processes with defined prioritization criteria
  • Experience with Azure subscription and cost management, including scoping, metering, and managing spend across experimental workloads
  • Experience managing vendor or managed-services delivery
  • Experience working within a partner ecosystem or in a partner- or customer-facing role across audiences such as partners, strategy, marketing, or business development
  • Ability to translate complex business opportunities into simple, effective, and creative technical solutions
  • Ability to prioritize work and drive strategic alignment in a matrixed organization while creating clear, concise, and actionable insights
  • Operational rigor and precision in communicating across workstreams, tracking progress toward shared goals, identifying opportunities and risks, and meeting deadlines
  • Collaborative and adaptable, with experience working across multiple functional teams and identifying opportunities for collaboration across the business

Skills

Required:AI strategyPortfolio governanceCross-functional collaboration

Benefits

  • Benefits and pay information available here: https://careers.microsoft.com/us/en/us-corporate-pay
Last updated Oct 23, 2026. Interested? Apply on the company site.

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