Digital Security Specialist
Microsoft· Digital Solution Area Specialists
Hybrid (Dallas, TX), Hybrid (Fargo, ND), Hybrid (Minneapolis, MN), Hybrid (Phoenix, AZ), Hybrid (Denver, CO)$40.96/hr - $80.96/hrfull-timePosted 4d ago
About the role
Digital Security Specialist focusing on leveraging AI to drive customer leadership, executing solution sales strategies, and selling cloud services for managed customers within Microsoft Security solutions, with emphasis on enabling AI and digital transformation for customers and partners.
Responsibilities
- Collaborates with partners and resources and leverages customer insights or industry knowledge; contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
- Engages with internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
- Manages the end-to-end business of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
- Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience; manages and/or orchestrates sales and delivery success through the account team and pursuit team.
- Collaborates with team members to discover new opportunities; drives incremental revenue growth through personal campaigns or internal sources; collaborates with account teams, partners, or services to track, qualify, and expand new opportunities; interfaces with customers and builds relationships via social selling; applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.
- Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that are aligned with the customer's industry and turns opportunities into deals; drives conversations on digital transformation across multiple solution areas, in collaboration with partners and services.
- Identifies customer business needs and technology readiness; contributes to the development of solutions in collaboration with internal teams, partners, and services; proposes prioritized solutions that align with customers' needs; articulates the business value of proposed solutions.
- Proactively builds external stakeholders' mapping; collaborates with account teams to identify and engage business decision makers at the customer's/partner's business.
- Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams; ensures rapid and robust deployment plan at point of sale that is validated by services and partners.
- Identifies, articulates, and facilitates the removal of blockers to consumption by partnering with internal and external stakeholders.
- Implements strategies to accelerate the closing of deals; contributes input on strategies to drive and close prioritized opportunities; coaches less experienced team members in deal plan execution; implements close plans to de-risk and drive predictable deal closure.
- Collaborates with One Commercial Partner (OCP) and a network of partners to cross-sell, up-sell, and co-sell; develops joint proposals and consumption plans with partners; contributes to developing partner strategies to address gaps in partner capabilities.
- Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging relationships with partners.
- Collaborates with the 'compete' global black belts (GBBs) to analyze competitor products, solutions, and/or services and implements strategies to position Microsoft against competitors.
Qualifications
- Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience.
Skills
Required:Solution sellingCustomer relationship management
Last updated Oct 23, 2026. Interested? Apply on the company site.
About Microsoft
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