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Global Datacenter Engineering Senior Director, Operations Engineering

Microsoft· Technical Program Management
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Redmond, WA, Atlanta, GA, Phoenix, AZ, San Antonio, TX, Washington, DC$165.6k - $296.4kFull-timePosted 4d ago

About the role

Lead, govern, and execute the TechEx operations engineering team across a global portfolio, providing technical authority on operational engineering, overseeing retrofit and modernization programs, and ensuring safe, reliable, scalable, and cost-effective datacenter operations.

Responsibilities

  • Provides strategic leadership, governance, and oversight for all global operational engineering activities, ensuring alignment with business objectives, operational excellence, and long-term infrastructure strategy.
  • Serves as the senior technical authority for operational engineering, guiding decision-making, resolving complex engineering challenges, and mitigating operational risks across the global portfolio.
  • Leads the development and execution of major retrofit, infrastructure modernization, and asset replacement programs, including portfolio prioritization, business case development, risk management, and delivery governance.
  • Develops emergency operating procedures (EOPs) and governance.
  • Reviews critical technical documents and sequences of operation.
  • Provides training of site operations on new facility designs and sequences of operation.
  • Acts as the primary escalation point for significant engineering incidents, reliability concerns, and infrastructure failures, driving root cause analysis and sustainable corrective actions.
  • Fosters cross-functional partnerships with operational, technical, and business leaders to drive collaboration and program execution in a fast-paced global environment.
  • Leads, develops, and mentors a globally distributed team of engineering leaders and SMEs, focusing on talent development, succession planning, accountability, and performance management.
  • Promotes a culture of innovation, ownership, operational excellence, and continuous improvement.
  • Embodies Microsoft culture and values.

Qualifications

  • Bachelor's Degree AND 8+ years experience in datacenter or critical environment mechanical engineering, product/technical program management, OR equivalent experience.
  • 3+ years people management experience.
  • 6+ years of experience managing cross-functional and/or cross-team projects.

Skills

Required:Leadership and Strategic PlanningTechnical Authority in Operational EngineeringProject Portfolio ManagementEmergency ProceduresCommunication and TrainingIncident ManagementPeople Management

Benefits

  • See company benefits information linked in job posting.
Last updated Oct 23, 2026. Interested? Apply on the company site.

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