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Senior Technical Program Manager

Microsoft· Technical Program Management
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Redmond, WA, Washington, DC, Atlanta, GA$119.8k - $234.7kFull-timePosted 4d ago

About the role

Senior Technical Program Manager in Region Health within Microsoft Cloud Operations and Innovation (CO+I), responsible for turning complex technical and business signals into clear assessments, timely decisions, and coordinated action across Americas regional programs, from launch readiness to growth and recovery.

Responsibilities

  • Own the regional health assessment. Integrate authoritative capacity, demand, design, service-readiness, and adoption signals into an evidence-backed view of regional viability and growth.
  • Find the constraints behind the numbers. Investigate capacity, availability-zone imbalances, service/configuration gaps, power, bottlenecks, shortages, and adoption vs. business assumptions.
  • Develop decision-ready mitigation options. Evaluate supply acceleration, power restoration, demand shaping, workload placement, and prioritization with consideration of customer commitments and deployment throughput.
  • Drive accountable recovery with named owners, milestones, dependencies, decision points, and exit criteria. Resolve blockers and validate recovery with evidence.
  • Connect regional execution to portfolio strategy. Build regional outlooks and translate long-range risks into timely decisions.
  • Strengthen the operating model by maintaining health signals, decision records, and recovery evidence; deliver updates through forums; improve assessment methods.
  • Partner with hardware, software, infrastructure, networking, data center operations, and supply chain teams to unblock execution; act as central coordination point.
  • Influence decision-making with data and executive communication; translate complex technical concepts for diverse stakeholders.
  • Develop deep knowledge of datacenter deployment architectures and identify risks early; drive mitigation across hardware, firmware, software, and operations.
  • Define and implement repeatable deployment playbooks, SOPs, and automation opportunities; use retrospectives to improve velocity and reliability.
  • Ensure platform readiness for AI workloads prior to production cutover; validate scalability, resiliency, and security with service owners.
  • Provide crisp, data-driven updates to senior leadership on progress, risks, and business impact; articulate tradeoffs in high-ambiguity environments.

Qualifications

  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  • 2+ years of experience managing cross-functional and/or cross-team projects.
  • Ability to meet Microsoft, customer and/or government security screening requirements (Microsoft Cloud Background Check every two years).

Skills

Required:Regional health assessmentCross-functional program leadershipData-driven decision makingDatacenter deployment architectures

Benefits

  • Relocation support
  • Hybrid or remote work up to 100%
Last updated Oct 23, 2026. Interested? Apply on the company site.

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