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Global Manager of Quality Assurance - Construction

Microsoft· Construction Project Management
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Houston, TX, Hybrid (Multiple Locations)$130.9k - $277.2kFull-timePosted 4d ago

About the role

Functional leadership role responsible for developing, implementing, and scaling global QA systems, standards, and governance to ensure consistent, compliant construction execution across Microsoft’s global data center portfolio.

Responsibilities

  • Support the Global Director in defining the enterprise QA strategy for construction, ensuring alignment with engineering, design, safety, and project execution priorities.
  • Develop and maintain the global QA operating model, including roles, responsibilities, decision rights, and interfaces with regional execution teams.
  • Establish scalable frameworks for contractor quality management, inspection readiness, commissioning quality, and defect prevention.
  • Create, refine, and govern global QA standards, procedures, checklists, and verification protocols used across all regions.
  • Lead the development of digital QA systems, dashboards, and reporting tools that provide visibility into quality performance, trends, and systemic risks.
  • Partner with Engineering, Design, Supply Chain, and Construction to ensure QA processes are integrated throughout the project lifecycle—from design through commissioning.
  • Stand up and manage global QA governance forums that drive accountability, transparency, and continuous improvement.
  • Establish global metrics, KPIs, and scorecards that measure quality performance across contractors, regions, and project types.
  • Conduct global quality audits, maturity assessments, and compliance reviews to ensure adherence to standards and identify systemic gaps.
  • Develop and maintain global contractor QA requirements, qualification criteria, and performance expectations.
  • Partner with Supply Chain and regional teams to evaluate contractor quality capability and drive corrective action plans when needed.
  • Create frameworks for defect tracking, root‑cause analysis, and lessons‑learned integration.
  • Provide training, coaching, and guidance to regional QA managers and construction teams on global standards and best practices.
  • Facilitate global knowledge‑sharing, including playbooks, case studies, and technical guidance.
  • Support regional execution teams in implementing QA systems, resolving complex quality issues, and improving contractor performance.
  • Lead global initiatives to reduce rework, improve first‑time‑quality, and strengthen construction readiness.
  • Identify systemic risks and drive cross‑functional solutions that improve quality outcomes across the portfolio.
  • Integrate lessons learned into standards, processes, and contractor requirements.

Qualifications

  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience OR equivalent experience.

Skills

Required:QA strategy and governanceContractor quality managementQuality systems & dashboards
Nice to have:Stakeholder collaboration
Last updated Oct 23, 2026. Interested? Apply on the company site.

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