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Logistics Data Center Program Manager

Microsoft· Data Center Operations Management
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Atlanta, GA$84.4k - $168.8kFull-timePosted 4d ago

About the role

Microsoft Data Center Project Manager (DCPM) responsible for troubleshooting service incidents, managing projects to meet service delivery objectives, escalating obstacles, and participating in root cause analysis. Focuses on data center procedures, cross-team collaboration, safety compliance, and mentorship across data centers within Microsoft’s Cloud Operations & Innovation (CO+I).

Responsibilities

  • Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
  • Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
  • Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.
  • Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
  • Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
  • Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.
  • Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.
  • In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.
  • Embody our culture and values.

Qualifications

  • High School Diploma or equivalent AND 1+ years industry experience
  • OR 2+ years industry experience and college course work.

Skills

Required:Budget adherenceSafety and security policy complianceIncident troubleshooting

Benefits

  • Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Last updated Oct 23, 2026. Interested? Apply on the company site.

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