← All roles

Technical Program Manager - Strategic Customer Engagement

Microsoft· Technical Program Management
Apply on company site
Hybrid (United Kingdom), Hybrid (Amsterdam), Hybrid (Madrid)£58.2k - £97.6kfull-timePosted 4d ago

About the role

Technical Program Manager to partner with senior leaders and strategic customers to anticipate cloud capacity needs, navigate complex technical and operational challenges, and drive cross-functional programmes that enable critical customer opportunities within Microsoft cloud infrastructure.

Responsibilities

  • Analyse customer demand and opportunity pipelines to identify capacity risks, expansion needs, and emerging challenges.
  • Lead complex capacity-related customer opportunities, coordinating across sales, engineering, infrastructure planning, finance, and operations.
  • Build trusted relationships with strategic customers, regional leaders, and technical stakeholders.
  • Translate customer and field insights into clear technical and operational priorities.
  • Lead strategic customer and partner engagements to resolve complex capacity challenges. Identify risks and blockers early and drive cross-functional teams towards clear decisions and outcomes.
  • Communicate progress, priorities, risks, and dependencies clearly to senior stakeholders.
  • Contribute to longer-term capacity planning and strategies that improve customer experience and business resilience.

Qualifications

  • Strong experience in technical programme management, cloud infrastructure, engineering, data analysis, product development, or a related technical environment.
  • Proven ability to lead complex, cross-functional programmes involving multiple teams and stakeholders.
  • Customer-focused with experience translating strategic customer needs into technical and operational priorities.
  • Analytical with the ability to use customer, pipeline, capacity, and operational data to identify risks and inform decisions.
  • Influential communicator who can build credibility with senior stakeholders across technical and business functions.
  • Results-driven with a track record of navigating ambiguity, removing blockers, and driving complex programmes to successful outcomes.

Skills

Required:Technical programme managementCloud infrastructureCross-functional leadershipAnalytical reasoning
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Microsoft

Cloud ComputingConsumer ElectronicsSoftwareTechnologyliquid-ai-recruiting-target
Company profileWebsite

More open roles at Microsoft