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Technical Program Manager II- Readiness Assessment & OEM Quality

Microsoft· Technical Program Management
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Redmond, WA$102.1k - $202.2kfull-timePosted 4d ago

About the role

Technical Program Manager II responsible for the program mechanisms of a closed-loop quality-readiness system for third-party OEM devices, coordinating intake, planning, governance, risk management, decisions, and executive communication across multiple teams and external partners to determine readiness and ownership for hardware-software configurations.

Responsibilities

  • Lead the end-to-end program operating model for a portfolio of strategic OEM device readiness initiatives, from portfolio intake and scenario definition through OEM self-assessment, Microsoft Readiness Assessment, SelfHost entrance, release milestones, and post-launch learning.
  • Build and maintain integrated plans that connect OEM and silicon schedules, device availability, hardware and software manifests, BIOS, firmware, drivers, images, lab capacity, assessment criteria, evidence requirements, remediation work, and decision gates.
  • Create trusted partnerships with HDE and HDV program managers, OEM counterparts, silicon partners, engineering and quality teams, internal marketing and sales, and senior leaders. Clarify roles, service expectations, handoffs, decision rights, and escalation paths across organizational boundaries.
  • Drive portfolio prioritization using customer personas, product and sales importance, reviewer influence, new silicon or architecture risk, technical novelty, historical escapes, and available capacity. Make tradeoffs visible and recommend where impartial Microsoft evidence matters most.
  • Manage requests and weigh resource capacity, schedule implications, and ROI with clear outcomes, owners, capacity plan, or approved tradeoffs.
  • Establish and run scalable governance, including weekly portfolio reviews, milestone and readiness reviews, integrated risk and dependency tracking, gate-exception records, and decision logs.
  • Facilitate readiness and entrance decisions using defined criteria, evidence confidence, hard-stop conditions, and explicit exceptions; capture authority, rationale, residual risk, and evidence needed to change posture.
  • Translate assessment findings, telemetry, quality signals, and partner status into concise, decision-ready recommendations for technical and executive audiences.
  • Drive timely issue routing and follow-through across OEM, silicon, Windows, tooling, and operational owners; identify ownership gaps and aging dependencies needing leadership action.
  • Define and improve portfolio metrics (e.g., on-time verdicts, evidence completeness, receipt-to-verdict time) and partner with data owners on definitions and provenance.
  • Scale the system with reusable intake contracts, templates, playbooks, SLAs, retrospectives, and AI-assisted workflows; collaborate on test automation while preserving deterministic validation and confidentiality.

Qualifications

  • Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
  • 1+ year(s) of experience managing cross-functional and/or cross-team projects.

Skills

Required:Program managementStakeholder management
Last updated Oct 23, 2026. Interested? Apply on the company site.

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