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Transact Enablement Manager

Microsoft· Business Program Management
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Reno, NV$97.6k - $188.4kfull-timePosted 4d ago

About the role

Transact Enablement Manager (TEM) for Commercial, part of the Global Transact Services team, ensures executional excellence and scaling Commercial Quote to Cash operations. Partners with Vendor Ops, Field Ops, Partner Ops and internal stakeholders to process and report Commercial revenue compliantly and on-time, leveraging AI and automation to modernize operations.

Responsibilities

  • Leverage data, performance metrics and AI-powered insights to monitor performance and demonstrate business impact. Communicate Commercial operations performance status & health to stakeholders up to CVP level.
  • Work with Vendor Ops, Field Ops, Partner Ops and other internal stakeholders to ensure processes are rigorous and executed efficiently. Hold stakeholders accountable for following the established schedule, risk mitigation plans and processes.
  • Maintain the rhythm of business (ROB), ensuring participation and timely communication among participants and stakeholders.
  • Collect and evaluate data analytics, KPIs & insights to monitor business health, identify risks and mitigations, and align activities with business objectives.
  • Champion continuous learning and improvement, applying Lean, automation and AI to streamline and scale operations; identify opportunities to improve performance and outcomes.
  • Identify, pilot and scale AI solutions (e.g., Copilot, agents, intelligent automation) to reduce manual effort, improve accuracy and accelerate Quote to Cash execution.
  • Influence stakeholders to define and drive strategy, shifting priorities to new initiatives and ensuring adoption across the organization.
  • Provide insights from Transact Services to improve policy and capabilities for a streamlined transaction engine.
  • Support forecasting and capacity planning using data and predictive analytics; collaborate to align with short- and long-term business goals.

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience

Skills

Required:Data analysisStakeholder managementProgram management
Nice to have:AI and automation
Last updated Oct 23, 2026. Interested? Apply on the company site.

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