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Senior Product Manager(ECS)

Microsoft· Product Management
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Suzhou, Jiangsu, Beijing, Beijing, Shanghaifull-timePosted 4d ago

About the role

Lead the product vision and roadmap for AI agents in production development and operations within the M365 Core team, focusing on end-to-end agentic AIOps experience, evaluation and trust for production AI agents, and cross-functional alignment toward AI-native operations.

Responsibilities

  • Define the product vision, strategy, and roadmap for how AI agents transform production development and operations; translate that vision into prioritized investments and measurable customer and operational outcomes.
  • Own the end-to-end agentic AIOps experience. Define how operational signals, incidents, service context, code and configuration changes, and engineering knowledge are connected so agents can assess service health, recommend next steps, and help engineers move incidents toward resolution.
  • Build the evaluation and trust framework for production AI agents, defining success metrics and evaluation approaches for reasoning quality, grounding, diagnosis, recommended actions, safety, and operational outcomes.
  • Lead across organizational boundaries to align engineering, applied science, product, and partner teams on architectural contracts, product priorities, evaluation standards, and the evolution toward AI-native operations; surface trade-offs, resolve dependencies, and drive decisions to closure without relying on direct authority.
  • Proactively spot and initiate opportunities for new areas with growth mindset and innovation.

Qualifications

  • Bachelor's Degree in Computer Science, Engineering, or a related field AND 4+ years of significant experience in product management, software engineering, or technical program management, including a demonstrated record of defining and delivering complex, large-scale software or cloud services.
  • Proven ability to turn ambiguous and technically complex problems into clear product strategy, requirements, measurable outcomes, and executable roadmaps.
  • Demonstrated ability to build strong partnerships and collaborate effectively across product, engineering, applied science, and partner teams, aligning diverse perspectives and driving shared outcomes across organizational boundaries.

Skills

Required:Product managementCross-functional leadership
Last updated Oct 23, 2026. Interested? Apply on the company site.

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