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Senior Strategy & Ops Lead, Post-Sale Product Adoption

Samsara· Customer Success
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Hybrid (SF Bay Area)$145k - $212.5kfull-timePosted 3d ago

About the role

Role owning new product adoption as a company metric across Samsara's post-sale organization, proactively integrating new products into post-sale processes, identifying and closing adoption gaps, and driving cross-functional action without direct authority.

Responsibilities

  • Integrate new products into post-sale processes
  • Diagnose and close adoption gaps
  • Drive execution across teams without direct authority

Qualifications

  • 8+ years of experience in an internal-facing role (Strategy & Operations, Business Operations, Program/Project Management, or similar)
  • Proven track record of driving results on cross-functional initiatives without formal authority
  • Strong understanding of post-sale, customer-facing functions (implementation, customer success, customer education, or similar)
  • Demonstrated ability to work autonomously and execute personally
  • Comfort operating with data — defining metrics, dashboards, and using adoption data to prioritize action
  • Strong written and verbal communication skills, including ability to read out results and influence senior stakeholders
  • Experience at Samsara, or in a similarly matrixed, fast-moving organization, is a plus

Skills

Required:Internal stakeholder managementData analysis and metricsCross-functional program management

Benefits

  • Total Rewards: base salary, performance-based bonus/variable pay, and equity (for eligible roles)
  • Flexible, employee-led remote model
  • Professional development stipend
  • Comprehensive health and parental leave plans
Last updated Oct 24, 2026. Interested? Apply on the company site.

About Samsara

Samsara | The Connected Operations Platform

Samsara's connected operations platform helps 20,000+ operations improve safety, cut costs, and run smarter — built with operators.

Fleet TelematicsCameras and VideoDriver ExperienceSafety Reporting & InsightsEquipment ManagementIntegrated platformAI-powered analyticsFleet Intelligence
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