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Manager, Enterprise Implementation - Core

Samsara· Customer Success
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Hybrid (Denver)$109.5k - $165.6kFull-timePosted 3d ago

About the role

Manager leading the Enterprise Implementation Consultants team responsible for deploying Samsara’s connected operations platform for large enterprise accounts, including hardware installation, software configuration, and system integrations; focuses on high-touch implementations, coaching, and scalable processes.

Responsibilities

  • Manage team performance
  • Deliver results across team KPIs and org level OKRs
  • Own executive-level stakeholder relationships and lead escalation resolution for at-risk, high-ACV accounts
  • Partner cross-functionally with Sales, Solutions Engineering, Support, and Customer Success to ensure seamless handoffs, and protect renewal and expansion opportunities on these accounts
  • Coach consultants through complex, multi-site technical implementations, including hardware deployment logistics and system/API integrations
  • Identify and implement process-improvement opportunities; such as systems efficiency gains and leaning into data resulting in increased automation
  • Lead from the front with a willingness to get hands dirty
  • Champion, role model, and embed Samsara’s cultural principles
  • Hire, develop and lead an inclusive, engaged, and high performing team

Qualifications

  • 4+ years of experience managing as services team, including experience supporting complex, multi-stakeholder enterprise deployments
  • Experience implementing Enterprise (medium/high touch) accounts or account management programs. SaaS and/or IoT/hardware implementation experience preferred
  • Strong work ethic, prioritization, and high emotional intelligence
  • Experience managing escalations and executive stakeholder relationships on complex, high-value accounts
  • Experience with a customer success CRM such as Gainsight and/or PSA tool
  • Solutions-oriented with strong problem solving skills
  • Comfort in a fast-paced, change-heavy environment
  • Strong bias for action, ability to think big, with high standards
  • Project/program management experience (PMP or similar) a plus
  • Bachelor’s degree from a 4-year institution

Skills

Required:Team leadership and managementStakeholder managementEnterprise deployments
Nice to have:Account management

Benefits

  • Total Rewards including base salary, bonus/variable pay, and equity (for eligible roles)
  • Flexible remote model with optional in-person offices
  • Professional development stipend
  • Comprehensive health and parental leave plans
Last updated Oct 24, 2026. Interested? Apply on the company site.

About Samsara

Samsara | The Connected Operations Platform

Samsara's connected operations platform helps 20,000+ operations improve safety, cut costs, and run smarter — built with operators.

Fleet TelematicsCameras and VideoDriver ExperienceSafety Reporting & InsightsEquipment ManagementIntegrated platformAI-powered analyticsFleet Intelligence
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