Research Engineer, Applied AI
About the role
Research engineer role at kapa.ai focused on advancing capability to answer technical questions with AI, including RAG, benchmarking, and agentic retrieval for speed vs accuracy. Remote Europe, with Copenhagen office option.
Responsibilities
- Evaluating a RAG system in production without labelled data.
- Creating your own benchmark from scratch.
- Building an agentic retrieval system that can judge when to be fast and when to take more time.
- Fine tuning embeddings or rerank models.
- Work directly with the founding team and software engineers.
- Keep up with the latest developments in the space and see how they can be applied.
- Design and run experiments.
Qualifications
- Master's/PhD in Computer Science, Machine Learning, Mathematics, Statistics or related field.
- Detailed understanding of machine learning, deep learning (including LLMs) and natural language processing.
- Hands-on experience in training, fine-tuning and deploying large language models.
- Experience with vector databases, search indices, or other data stores for search and retrieval use cases.
- Significant experience building evaluation systems for LLMs or search.
- Familiarity with information retrieval techniques (lexical search and dense vector search).
- Ability to work effectively in a fast, loosely defined environment.
- Interest in learning more about machine learning research.
Skills

About kapa.ai
The fastest way to build AI assistants on technical content
kapa.ai makes it easy for technical companies to build AI support and onboarding bots for their users. Teams at +150 leading startups and enterprises incl. OpenAI, Mixpanel, Mapbox, Docker, Next.js and Prisma use kapa to level up their developer experience and reduce support. We enable companies to use their existing technical knowledge sources incl. docs, tutorials, chat logs, and GitHub issues to generate AI bots that answers developer questions automatically. More than 750k developers have access to kapa.ai via website widgets, Slack/Discord bots, API integrations, or via Zendesk.
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