Software Engineer, Agent (Spanish speaking)
LondonFull-timePosted 11mo ago
About the role
Design and deliver production-grade AI agents, own the Agent Development Life Cycle in production, partner with enterprises and startups, and help build the future of Sierra's AI agent platform.
Responsibilities
- Design and deliver production-grade AI agents: build and ship highly performant, reliable, and intuitive AI agents that drive revenue and operate in production across industries.
- Drive the Agent Development Life Cycle (ADLC): ownership from pilot through deployment and continuous iteration, defining best practices for ADLC.
- Partner with large enterprises and cutting-edge startups: understand business challenges and implement AI agents at scale; collaborate with London’s startups to embed agents across business stacks.
- Build the future of the platform: surface unmet needs, prototype tools/features, collaborate with research, product, and platform teams to evolve Sierra’s AI agent development.
Qualifications
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills in fast-changing, ambiguous environments
- Builder mindset with high agency and ability to ship
- Comfort working directly with customers to understand needs and solve real-world problems
- Excellent communication skills – clear, direct, persuasive across technical and non-technical audiences. Professional fluency in both Spanish and English.
Skills
Required:Production systems design and scalingCustomer collaboration
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Free alphorn lessons
Last updated Sep 16, 2026. Interested? Apply on the company site.
About Sierra
Better customer experiences. Built on Sierra.
Sierra helps businesses build better, more human customer experiences with AI.
AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
More open roles at Sierra
- Product Counsel4d agoSan Francisco, CA · Legal
- Integrated Marketing Lead4d agoSan Francisco, CA · Marketing & Communications
- Software Engineer Intern, Agent (London 2027)4d agoLondon · Early Career
- Sales Engineering Manager, High Growth1w agoSan Francisco, CA · Sales
- Strategist, Agent Development (MBA Grad 2027)1w agoSan Francisco, CA, New York, NY · Product