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Sales Engineering Manager, High Growth

Sierra· Sales
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San Francisco, CA$260k - $330kFull-timePosted 1w ago

About the role

Sales Engineering Manager leading a high-growth SE team, owning enterprise deals as an individual contributor while coaching and scaling the team, and partnering with Sales, Product, and Engineering to drive technical excellence and scalable processes.

Responsibilities

  • Scale The Function: Lead, coach, and develop a high-caliber SE team, providing guidance, assigning projects and ensuring technical excellence. Conduct regular performance evaluations, foster professional growth, and coach team members to reach their full potential.
  • Player-Coach: Be a true player-coach who stays in the work: own your own enterprise deals as an individual contributor, running discovery, demos, and technical deep dives alongside your team, while leading and growing a team of high-growth enterprise SEs. Set the bar by example, jump into the most strategic cycles, and turn what you learn in the field into coaching and playbooks that raise the whole team. As the team grows, become a strategic leader and more manager focused.
  • GTM Technical Expert: Guide your team in designing and delivering compelling technical demos and proofs of concept for Sierra’s platform, providing technical solutions to customer challenges, and addressing technical questions throughout the sales cycle.
  • Cross-Functional Work: Partner closely with Sales, Product, and Agent Engineering teams to define best practices, playbooks, and repeatable processes that enable your team and partnership to scale beyond 1:1 customer interactions.
  • Lead & Support Customers: Act as a technical leader in early-stage customer conversations, helping your team understand, anticipate, and solve customer needs to advance Sierra’s industry-leading AI solutions.

Qualifications

  • 5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales, with at least 3+ years in a leadership capacity.
  • Experience developing frameworks for how SEs partner with Sales, Product, and Engineering to deliver impact efficiently across accounts.
  • History of establishing metrics and systems that measure SE impact on pipeline health, win rates, and customer adoption.
  • Track record of leading presales processes and supporting enterprise and strategic sales cycles from discovery through close.
  • Ability to translate customer business problems into Sierra’s technical solutions and clearly communicate to both technical and non-technical stakeholders across complex organizations.

Skills

Required:Sales Engineering leadershipPre-sales process leadership

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary benefit stipend giving people the ability to spend where it matters most
  • Free alphorn lessons
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About Sierra

Better customer experiences. Built on Sierra.

Sierra helps businesses build better, more human customer experiences with AI.

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