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Product Counsel

Sierra· Legal
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San Francisco, CA$220k - $250kFull-timePosted 4d ago

About the role

Product Counsel is a core member of Sierra's legal team, partnering with Product and Engineering to provide end-to-end product legal support, with a focus on AI and emerging technologies, privacy, compliance, and risk throughout the product lifecycle.

Responsibilities

  • End-to-end responsibility for product legal support: counsel Product and Engineering teams from concept through launch across Sierra's agent platform and new products.
  • Work closely with Engineering teams to integrate compliance and privacy-by-design principles and AI transparency measures into product development.
  • Advise the customer-facing Agent Development teams on legal requirements of product features, including consumer protection, telecommunications (e.g., voice and messaging), and industry-specific requirements for regulated customers.
  • Develop scalable product review processes, launch checklists, and self-serve guidance that let product teams move quickly.
  • Advise on emerging AI-specific regulations and their applicability to Sierra's products.
  • Partner with the privacy team to implement AI governance policies and frameworks to ensure responsible AI deployment.
  • Monitor legal developments affecting AI products, advising product leadership on risks, trends, and design implications.

Qualifications

  • 4+ years of legal experience, with a combination of large international law firm and in-house experience at a tech company.
  • Experience advising product and engineering teams on new product development, ideally involving AI/ML, communications, or platform products.
  • Working knowledge of privacy (e.g., GDPR, CCPA), AI regulatory frameworks (e.g., EU AI Act, NIST AI RMF), consumer protection, and IP.
  • Ability to partner with technical teams to understand all aspects of Sierra's product offering.
  • Strong analytical skills and the ability to balance legal risks and business objectives in a fast-moving environment.
  • Strong verbal and written communication skills and the ability to partner with both legal and non-legal stakeholders.
  • A strong work ethic with an eye for detail; team-oriented mindset.

Skills

Required:Product counselingPrivacy and data protectionCross-functional collaboration
Nice to have:AI regulation awareness

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Sierra

Better customer experiences. Built on Sierra.

Sierra helps businesses build better, more human customer experiences with AI.

AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

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