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Product Manager, Agent Development (Spanish speaking)

Sierra· Product
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London£150k - £315kFull-timePosted 11mo ago

About the role

Product Manager role focused on building enterprise-grade AI agents, engaging with customers, and shaping the product roadmap for Sierra's agent development platform; requires Spanish-English bilingual communication and experience with technical products.

Responsibilities

  • Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
  • Engage with Customers: Discover and assess requirements; Prepare and present demonstrations of Sierra’s agent; Address and overcome technical challenges by working with technical counterparts; Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes; Become trusted advisors and drive strategic technical strategies for our customers.
  • Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.

Qualifications

  • 5-7+ years experience in product development of highly technical products.
  • Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
  • Experience crafting and tailoring a message for potential customers, including executives.
  • Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
  • Professional fluency in both Spanish and English.
  • Degree in a technical or related field, or equivalent professional experience.

Skills

Required:Product ManagementCustomer EngagementTechnical Communication

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary benefit stipend giving people the ability to spend where it matters most
  • Free alphorn lessons
Last updated Sep 16, 2026. Interested? Apply on the company site.
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About Sierra

Better customer experiences. Built on Sierra.

Sierra helps businesses build better, more human customer experiences with AI.

AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

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