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Product Manager, Agent Development (Italian speaking)

Sierra· Product
Apply on company site
London£150k - £315kFull-timePosted 10mo ago

About the role

Product Manager focused on building enterprise-grade AI agents, engaging with customers to tailor Sierra’s agent solutions, and shaping the product roadmap.

Responsibilities

  • Build Enterprise-grade AI Agents: partner with engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
  • Engage with Customers: Discover and assess requirements, prepare and present demonstrations, address technical challenges, develop and improve Sierra virtual agents, become trusted advisors and drive strategic technical strategies for customers.
  • Shape the Product Roadmap: Work with engineering and product teams to scope and implement new features essential to customer success.

Qualifications

  • 5-7+ years experience in product development of highly technical products.
  • Past experience in Product Management or similar roles at or above Senior Product Manager level.
  • Experience crafting and tailoring messages for potential customers, including executives.
  • Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including AI developments.
  • Degree in a technical or related field, or equivalent professional experience.

Skills

Required:Product ManagementTechnical CommunicationCustomer Engagement

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
Last updated Sep 16, 2026. Interested? Apply on the company site.
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About Sierra

Better customer experiences. Built on Sierra.

Sierra helps businesses build better, more human customer experiences with AI.

AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

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