Software Engineer, Agent
Paris€125k - €265kFull-timePosted 10mo ago
About the role
Design, develop, and operate production-grade AI agents integrated into Sierra's platform; own the end-to-end Agent Development Life Cycle (ADLC) from pilot to deployment and iteration; collaborate with enterprises and startups to scale AI agent solutions.
Responsibilities
- Design and deliver production-grade AI agents that are reliable, scalable, and revenue-driving.
- Drive the Agent Development Life Cycle (ADLC) from pilot through deployment and continuous iteration; establish ADLC best practices.
- Partner with large enterprises and cutting-edge startups to understand business challenges and build AI agents at scale.
- Build the future of Sierra's platform by surfacing unmet needs, prototyping tools/features, and collaborating across research, product, and platform teams.
Qualifications
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills in fast-changing, ambiguous environments
- Builder mindset with high agency and a track record of shipping
- Comfort working directly with customers to understand needs and solve real-world problems
- Excellent communication skills across technical and non-technical audiences
Skills
Required:End-to-end production system developmentCustomer-facing communication
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Free alphorn lessons
Last updated Sep 16, 2026. Interested? Apply on the company site.
About Sierra
Better customer experiences. Built on Sierra.
Sierra helps businesses build better, more human customer experiences with AI.
AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
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