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Software Engineer, Agent

Sierra· Engineering
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Paris€125k - €265kFull-timePosted 10mo ago

About the role

Design, develop, and operate production-grade AI agents integrated into Sierra's platform; own the end-to-end Agent Development Life Cycle (ADLC) from pilot to deployment and iteration; collaborate with enterprises and startups to scale AI agent solutions.

Responsibilities

  • Design and deliver production-grade AI agents that are reliable, scalable, and revenue-driving.
  • Drive the Agent Development Life Cycle (ADLC) from pilot through deployment and continuous iteration; establish ADLC best practices.
  • Partner with large enterprises and cutting-edge startups to understand business challenges and build AI agents at scale.
  • Build the future of Sierra's platform by surfacing unmet needs, prototyping tools/features, and collaborating across research, product, and platform teams.

Qualifications

  • Experience building and scaling end-to-end production systems
  • Strong technical problem-solving skills in fast-changing, ambiguous environments
  • Builder mindset with high agency and a track record of shipping
  • Comfort working directly with customers to understand needs and solve real-world problems
  • Excellent communication skills across technical and non-technical audiences

Skills

Required:End-to-end production system developmentCustomer-facing communication

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
Last updated Sep 16, 2026. Interested? Apply on the company site.
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About Sierra

Better customer experiences. Built on Sierra.

Sierra helps businesses build better, more human customer experiences with AI.

AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026

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