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Immigration Specialist | US

Deel· COGSOperationsImmigration & Mobility
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Remotefull-timePosted 9mo ago

About the role

Oversee all aspects of the US immigration process, managing cases from inception to resolution, ensuring compliance and providing exceptional client service.

Responsibilities

  • Ensure timely, accurate case completion in alignment with SLAs and internal quality standards.
  • Coordinate and schedule calls, consultations, interviews.
  • Deliver outstanding client service through clear, professional communication and proactive case management.
  • Ensuring and maintaining compliance in their assigned country in accordance with relevant immigration laws and regulations, operational rules and RACI.
  • Assessing right-to-work requirements.
  • Processing immigration-related administrative tasks such as preparing and submitting immigration applications to the local authorities.
  • Liaising with local providers to complete immigration assessments.
  • Auditing, maintaining, and updating internal and external mobility-related knowledge in collaboration with stakeholders.
  • Providing support to EORs and clients for mobility-related questions or concerns through all available communication channels.
  • Managing the entire mobility lifecycle for non-nationals including work authorization check, visa processing, renewals and cancellations.
  • Responsible for ensuring the quality of the mobility operations in the assigned countries.
  • Work on special projects, as assigned.

Qualifications

  • 3+ years of business immigration experience, either as a Paralegal or Immigration Specialist.
  • 1+ year of experience working in a law firm, corporate, or startup setting.
  • Strong writing, logical reasoning, and communication skills.
  • Strong client services skills: experience directly interacting with customers via email, call, and video; experience anticipating clients’ needs and addressing their concerns.
  • Experience managing individual pipeline and proven ability to juggle multiple customers and priorities, keeping all customers informed of changes to deadlines.

Benefits

  • Stock grant opportunities dependent on your role, employment status and location.
  • Additional perks and benefits based on your employment status and country.
  • The flexibility of remote work, including optional WeWork access.
Last updated Mar 13, 2026. Interested? Apply on the company site.
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