Senior Product Designer
Hybrid (New York, NY)$170k - $210kFull-timePosted 8mo ago
About the role
Senior Product Designer responsible for end-to-end design across government-focused software, collaborating with engineering, sales, marketing, and client services to deliver high-fidelity flows, prototypes, and design systems in a hybrid New York-based role.
Responsibilities
- Lead design work end-to-end, including: Driving research and discovery sessions with customers; Writing clear, well-scoped product requirement documents; Designing and iterating upon high-fidelity flows and prototypes; Collaborating side-by-side with engineering to bring the work to life; Contributing to Canopy, the internal design system
- Partner with implementation team on critical customer deployments by providing hands-on project management, product strategy, and customer communications
- Work with the business development team to define the future of the product with robust prototyping for RFP responses and demos
- Work with the leadership team to create marketing assets for socials, one-pagers for conferences, and other branded materials
Qualifications
- 4-6 years of experience in product design, preferably in a high-growth startup or agency environment
- Experience designing administrative tooling
- Experience designing scalable solutions for SaaS products for desktop and mobile
- Experience in client services and excitement to work directly with customers
- Proficiency in Figma for both design and prototyping
- Workflows powered with AI tooling (ChatGPT, Figma Make, Lovable, etc.)
Skills
Required:Research and discovery facilitationProduct requirements documentationHigh-fidelity UX designFigmaAI tooling in workflows
Benefits
- Health & Insurance: 100% coverage for employees and dependents; life insurance; One Medical membership; fertility and family-building support; 401(k) with 2% company match
- Family & Time Off: 16 weeks parental leave for birthing parents; 10 weeks fully paid for non-birthing parents; unlimited PTO with two-week minimum; federal holidays closed; winter break; offsites
- Office & Remote Setup: home office stipend; commuter benefit; expensed meals; company laptop
- Wellness: gym membership for NYC employees; fitness reimbursement for non-NYC
- Stipends: utility stipend; home cleaning; professional development; recreation; pet care
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Kaizen Labs
Modern, people-first software for America’s public services
Kaizen Labs helps city administrators transform resident experiences with simple digital products like websites, resident permitting, and recreation management.
softwaredigital productspublic servicesrecreationpermittingcommunitygovernment
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