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Senior Product Operations Manager, Platform

Deel· R&DProductProduct, Fintech & IntegrationsProduct IntegrationsGrowth Product
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Remotefull-timePosted 8mo ago

About the role

Deel is seeking a Senior Product Operations Manager to streamline operations within the Platform team, focusing on evolving permissions frameworks and managing product development and support operations at a global scale.

Responsibilities

  • Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience.
  • Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development.
  • Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way.
  • Drive major company launches and global rollouts, ensuring successful product deployments.
  • Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements.
  • Identify root causes of issues and develop effective solutions to address them.
  • Design and implement complex operational systems and processes to optimize product operations.

Qualifications

  • Minimum of 5 years of experience in product operations, product management, or a closely related operational role working closely with product and engineering teams.
  • Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.
  • Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements.
  • Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.
  • Strong multitasking skills with the ability to manage multiple priorities simultaneously.
  • Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.
  • General technical knowledge of software development processes and systems (experience in designing and building payment systems is a significant advantage).
  • Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and excellent presentation skills.
  • Deep experience with Customer Support processes and ticket analysis.
  • A solid understanding of Roles & Permissions frameworks and data regulations (e.g., GDPR) is a plus.

Skills

Required:Project ManagementData Analysis
Nice to have:Customer Support ProcessesRoles & Permissions FrameworksTechnical Knowledge of Software Systems

Benefits

  • Stock grant opportunities dependent on role, employment status, and location.
  • Additional perks and benefits based on employment status and country.
  • Flexibility of remote work, including optional WeWork access.
Last updated Mar 8, 2026. Interested? Apply on the company site.
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About Deel

The all-in-one HR and payroll platform for global teams

Deel is the all-in-one payroll and HR platform for global teams. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 120+ countries—helping businesses scale smarter, faster, and more compliantly. Discover how Deel makes global work simple at deel.com.

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