Sales Development Representative, SMB | Italy
About the role
The Sales Development Representative (SDR) plays a key role in driving top-of-funnel growth by identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. Responsible for uncovering client needs, educating prospects, and generating qualified opportunities, this role contributes to pipeline development and revenue growth within a remote, fast-paced environment.
Responsibilities
- Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.
- Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.
- Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.
- Engage existing customers as needed to identify cross-sell or expansion opportunities.
- Educate and nurture leads to move them toward qualified meetings or next steps in the buyer journey.
- Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.
- Collaborate with Account Executives to ensure smooth handoff of qualified opportunities.
- Partner with Sales, Marketing, and other teams to refine lead-generation processes, messaging, and workflows.
- Achieve or exceed monthly and quarterly targets for qualified meetings, sales qualified opportunities, and pipeline contribution.
- Participate in ongoing training, coaching, and skill development.
Qualifications
- Experience in a sales development, business development, or outbound commercial role.
- Strong communication and interpersonal skills across multiple channels.
- Able to work effectively in a fast-paced, remote-friendly environment.
- Highly organized, self-motivated, able to manage multiple priorities.
- Proven track record of meeting or exceeding activity and pipeline-generation targets.
- Comfortable working autonomously and sourcing solutions independently.
- Experience with CRM systems and sales engagement tools is a plus.
- Entrepreneurial mindset and growth-oriented.
- Strong written communication skills for outreach messages and campaigns.
- Fluent in English + Italian.
Skills
Benefits
- Stock grant opportunities based on role, employment status, and location.
- Additional perks and benefits tailored per country.
- Flexible remote work, including optional WeWork access.

About Deel
The all-in-one HR and payroll platform for global teams
Deel is the all-in-one payroll and HR platform for global teams. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 120+ countries—helping businesses scale smarter, faster, and more compliantly. Discover how Deel makes global work simple at deel.com.
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