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Developer Relations Engineer

Sierra· Partnerships
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New York, NY, San Francisco, CA$175k - $280kFull-timePosted 8mo ago

About the role

Developer Relations Engineer at Sierra, focused on onboarding, training, and enabling developers to build AI Agents using Sierra's Agent SDK and Agent Studio, with in-person collaboration and global community-building.

Responsibilities

  • Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform.
  • Lead the creation and execution of developer training and enablement programs.
  • Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption.
  • Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development.
  • Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community.
  • One important aspect of this role is presenting educational content to customers, both live and on video. If you have recordings of any presentations you've given in the past, add links to one or two of your favorites here.

Qualifications

  • Passion for helping customers across small and large enterprises learn to build exceptional AI Agents.
  • Degree in Computer Science or related field, or equivalent professional experience.
  • 4+ years of experience in hands-on software development of highly technical products or developer relations roles.
  • Excellent written and verbal communication skills and a desire to apply them in hands-on training sessions.
  • Desire, excitement, and enthusiasm for building an in-person, global community around developing AI Agents.
  • Strong technical skills and familiarity with modern software development — especially developer tooling, SDKs, and APIs.
  • Demonstrated experience in designing and executing technical training, certification, or community initiatives.

Skills

Required:Onboarding and training program designTechnical writing and content creationPublic speaking / presentations

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary benefit stipend giving people the ability to spend where it matters most
  • Free alphorn lessons
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Sierra

Better customer experiences. Built on Sierra.

Sierra helps businesses build better, more human customer experiences with AI.

AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
Company profileWebsite

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