Staff Product Manager - Fintech, Client Experience
About the role
Staff Product Manager responsible for the end-to-end client payment experience across Deel’s web and platform surfaces, focusing on how clients pay Deel, payment methods, automatic payments, permissions, FX and fees, and ensuring a trustworthy, self-serve payment experience at global scale.
Responsibilities
- Own the client-facing payment journey across Deel’s web and platform surfaces, including: end-to-end client payment journey from setup to successful payment handoff; payment setup and configuration (cards, bank transfers, billing details, autopay); payment permissions and roles (who can pay, approve payments, or change methods); automatic and recurring payment flows; visibility and clarity around payment status, receipts, overdue invoices, FX, and processing fees
- Starts when a client adds a payment method or an invoice becomes payable; Ends once the payment is handed off to the payment orchestration engine
- Escalate issues requiring deeper backend handling to partner teams such as Treasury, PSPs, or Credit Control while maintaining clear client experience
Qualifications
- Proven experience as a Senior or Staff Product Manager in B2B SaaS or fintech environments
- Strong product judgment in complex, regulated, or money-moving systems
- Experience owning client-facing workflows built on top of sophisticated backend platforms
- Deep empathy for user experience with ability to reason about technical/operational constraints
- Comfort operating in ambiguous problem spaces and driving clarity across multiple stakeholders
- Ability to influence without authority and lead through collaboration
Skills
Benefits
- Stock grant opportunities dependent on role, employment status and location
- Additional perks and benefits based on employment status and country
- Remote work flexibility, including optional WeWork access

About Deel
The all-in-one HR and payroll platform for global teams
Deel is the all-in-one payroll and HR platform for global teams. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 120+ countries—helping businesses scale smarter, faster, and more compliantly. Discover how Deel makes global work simple at deel.com.
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