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Senior IT Support Engineer

Deel· R&DIT
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Remotefull-timePosted 8mo ago

About the role

Deel is seeking a Senior IT Support Engineer to provide global remote support for device deployment, configuration, and IT services, contributing to its scaling IT support offerings for a diverse international customer base.

Responsibilities

  • Work as part of an expert team of subject matter experts to help achieve device and IT services growth objectives.
  • Build, develop, and enhance the Deel IT device management services for sale to a global customer base as well as our IT support services offering.
  • Provide technical support for our Sales team and customer base.
  • Deploy, configure, and refresh devices for Deel IT.

Qualifications

  • Experience working with and managing a Mac & Windows estate.
  • Interest in working with a mobile device management platform (MDM) for managing a mixed device estate, such as Jamf, Intune, or Jumpcloud.
  • Interest in application packaging and deployment for both Mac & Windows.
  • Good working knowledge of IT security.
  • Demonstrate excellent interpersonal, organizational, and communication skills, with the ability to work under pressure.

Skills

Required:Device Management PlatformsWindows and Mac OS ManagementIT SecurityCommunication Skills
Nice to have:Application Deployment

Benefits

  • Scalable benefits, rewards, and perks.
  • Stock grant opportunities dependent on role, employment status, and location.
  • Additional perks and benefits based on employment status and country.
  • Remote work flexibility, including optional WeWork access.
Last updated Mar 8, 2026. Interested? Apply on the company site.
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About Deel

The all-in-one HR and payroll platform for global teams

Deel is the all-in-one payroll and HR platform for global teams. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 120+ countries—helping businesses scale smarter, faster, and more compliantly. Discover how Deel makes global work simple at deel.com.

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