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Marketplace Operations Manager EMEA

Deel· S&MPartnerships
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Hybrid (UK/ Ireland/ Portugal/ Spain)full-timePosted 8mo ago

About the role

Deel is hiring a B2B Marketplace Operations Manager to oversee the transition to a curated B2B ecosystem, ensuring app discovery, license management, and service referral operate seamlessly to generate revenue and deliver a frictionless customer experience.

Responsibilities

  • Own day-to-day operations of Deel’s app resale and marketplace infrastructure (web + in-platform).
  • Maintain accurate partner and app listings including positioning, pricing, service model, and geographic coverage.
  • Ensure the marketplace operates as a trusted single source of truth for internal GTM teams and customers.
  • Support execution of app resale motions across priority partners/vendors and categories.
  • Operationalize workflows for license provisioning, transfers, and renewal routing.
  • Help distinguish and operationalize managed vs. self-managed resale offerings in collaboration with Ops/GTM stakeholders.
  • Coordinate with Procurement and partner/vendor stakeholders as resale workflows evolve from manual to API-assisted operations.
  • Apply and maintain a high bar for client-facing marketplace quality.
  • Prioritize differentiated B2B solutions over low-signal, non-strategic offerings.
  • Implement tiering and filtering logic for high-fit partners.
  • Own the continuous evaluation of partner relevance by segment, use case, and market demand.
  • Manage lead distribution and track reciprocal value from resale and marketplace partners.
  • Support governance of discounts, margin logic, and commercial terms visibility.
  • Track key monetization KPIs and partner performance with RevOps and Partnerships.
  • Own operational reporting on referrals, conversions, and resale contribution.
  • Serve as the go-to resource for AEs, CSMs, and OBMs on partner and app referral routing.
  • Create internal guidance on partner and app selection, alternatives, and customer-fit use cases.
  • Surface field feedback to inform roadmap, partner prioritization, and UX improvements.
  • Collaborate with Product Partnerships and Partner Marketing on campaigns and bundles.

Qualifications

  • 3–6 years in B2B marketplace, partner, ecosystem, GTM operations, or a related SaaS/tech role.
  • Experience supporting resale, licensing, procurement-adjacent workflows, or partner commercial programs.
  • Strong operational execution across data integrity, process design, and cross-functional coordination.
  • Solid understanding of B2B software categories (HRIS, ATS, security, finance, productivity, IT ops).
  • Ability to define and enforce quality/tiering standards in partner ecosystems.
  • Comfort with revenue-share / discount mechanics and performance tracking.
  • Strong communication and documentation skills for partner positioning and GTM enablement.

Skills

Required:Operational ManagementB2B SaaS PartnershipsData & Performance TrackingCommunication & Documentation

Benefits

  • Scalable benefits, rewards, and perks.
  • Stock grant opportunities dependent on role, employment status, and location.
  • Additional perks and benefits based on country.
  • The flexibility of remote work, including optional WeWork access.
Last updated Mar 13, 2026. Interested? Apply on the company site.
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About Deel

The all-in-one HR and payroll platform for global teams

Deel is the all-in-one payroll and HR platform for global teams. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 120+ countries—helping businesses scale smarter, faster, and more compliantly. Discover how Deel makes global work simple at deel.com.

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