Software Engineer, Agent
TorontoCA$180k - CA$390kFull-timePosted 7mo ago
About the role
Design and deliver production-grade AI agents and own the Agent Development Life Cycle (ADLC) from pilot to deployment, partnering with enterprises and startups to advance Sierra’s AI agent platform.
Responsibilities
- Design and deliver production-grade AI agents
- Drive the Agent Development Life Cycle (ADLC) from pilot through deployment and continuous iteration
- Partner with large enterprises and startups to understand business challenges and embed AI agents at scale
- Build the future of the platform by surfacing unmet needs and prototyping new tools and features across research, product, and platform teams
Qualifications
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills in fast-changing, ambiguous environments
- Builder mindset with high agency and drive to ship
- Comfort working directly with customers to understand needs and solve real-world problems
- Excellent communication skills across technical and non-technical audiences
Skills
Required:Production-grade AI agentsADLC (Agent Development Life Cycle)Customer collaboration
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks and coffee
- Discretionary benefit stipend
- Free alphorn lessons
Last updated Sep 16, 2026. Interested? Apply on the company site.
About Sierra
Better customer experiences. Built on Sierra.
Sierra helps businesses build better, more human customer experiences with AI.
AICustomer ExperienceCustomer SupportVoiceai-agents-and-applicationsorchestrationvoice-ai-stackwing-list-2026
More open roles at Sierra
- Product Counsel5d agoSan Francisco, CA · Legal
- Integrated Marketing Lead5d agoSan Francisco, CA · Marketing & Communications
- Software Engineer Intern, Agent (London 2027)5d agoLondon · Early Career
- Sales Engineering Manager, High Growth1w agoSan Francisco, CA · Sales
- Strategist, Agent Development (MBA Grad 2027)1w agoSan Francisco, CA, New York, NY · Product