Business Operations Manager, Payroll Strategy | LATAM
About the role
Deel is seeking a Business Operations Manager to drive operational strategy, optimize scalability, and lead complex initiatives within the payroll and HR platform for LATAM. The role involves analyzing large datasets, improving workflows, and partnering with cross-functional teams to implement operational improvements in a fast-paced, global environment.
Responsibilities
- Drive Deel’s operational strategy across products, services, and market expansions with a focus on scale and efficiency.
- Own and lead complex operational domains, designing and implementing programs that enhance scalability, automation, and business impact.
- Define, scope, and execute high-priority initiatives, leading cross-functional teams to deliver measurable outcomes.
- Analyze large data sets to generate insights, drive operational improvements, and make strategic recommendations.
- Identify root causes of operational challenges and implement solutions that optimize workflows and drive efficiency.
- Develop and refine scalable processes, leveraging technology and best practices to improve operations at scale.
- Partner closely with product, engineering, compliance, and customer experience teams to implement high-impact operational improvements.
- Define key performance indicators (KPIs) and build reporting mechanisms to track and enhance operational effectiveness.
- Identify and implement industry best practices to enhance Deel’s global operations, ensuring adaptability in a dynamic business environment.
Qualifications
- 3+ years of experience in a fast-paced, high-growth environment (e.g., tech, fintech, consulting, operations, strategy).
- Proven track record of leading large-scale initiatives, assuming ownership, and delivering results in an IC capacity.
- Strong analytical and data skills, including proficiency in Excel/Google Sheets; experience with SQL, Looker, or Snowflake is a plus.
- Ability to break down complex problems into structured, actionable steps and drive execution.
- Exceptional written and verbal communication skills, with the ability to influence stakeholders across different levels.
- Experience working with product and engineering teams to drive operational improvements and automation.
- Highly organized, detail-oriented, and able to manage multiple priorities in a dynamic environment.
- Experience in fintech, payroll, workforce management, or HR tech.
- Expertise in capacity planning, forecasting, and workforce optimization.
- Background in global operations, having worked across multiple countries and cultural environments.
- Previous experience scaling consumer or B2B products with a focus on customer experience and operational efficiency.
Skills
Benefits
- Stock grant opportunities dependent on role, employment status, and location.
- Additional perks and benefits based on employment status and country.
- Flexibility of remote work, including optional WeWork access.

About Deel
The all-in-one HR and payroll platform for global teams
Deel is the all-in-one payroll and HR platform for global teams. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 120+ countries—helping businesses scale smarter, faster, and more compliantly. Discover how Deel makes global work simple at deel.com.
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